Shipping Policy


VITAL INNOVATIONS LLC ships to addresses located in the United States and internationally via USPS.  Orders generally ship within 24-48 business hours of the time of placement.  Domestic orders typically arrive within 3 days of shipment.  Delivery time for international orders varies based on location.  Please visit our Shipping Policies webpage for additional terms that may apply to your order.

Accurate shipping address and 1-855-892-4002 are required. We are not responsible for late shipments/missing shipments if you enter incorrect shipping address information. If you discover that you have made a mistake with your order after it has been submitted, please contact Customer Support by phone or email (1-855-892-4002/ immediately. You must contact us as soon as possible in order to modify or cancel your pending order. However, we frequently ship the same day that you order, so we cannot guarantee that we will be able to amend your order in accordance with your instructions.


Because many instances may occur at your delivery address that are beyond our control, you agree that any delivery confirmation provided by the carrier is deemed sufficient proof of delivery to the card holder, even without a signature.